Privacy Policy – Land Casino New Zealand

At Land Casino, we are committed to protecting the privacy and personal information of all our New Zealand players. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website or use our services. By accessing Land Casino, you agree to the practices described in this document.

Information We Collect

When you register an account or interact with Land Casino, we may collect the following categories of personal information:

Personal identification data – full name, date of birth, and government-issued ID details required for age and identity verification under New Zealand gambling regulations.
Contact information – email address, phone number, and residential address in New Zealand.
Financial data – payment card details, bank account information, and transaction history used to process deposits and withdrawals.
Technical data – IP address, browser type, device identifiers, and cookies used to improve your experience on our platform.
Gameplay data – session history, wagering activity, and preferences to personalise your experience and support responsible gambling measures.

How We Use Your Information

Land Casino uses the personal data we collect for several key purposes, including account registration and verification, processing financial transactions securely, complying with New Zealand's Anti-Money Laundering (AML) and responsible gambling obligations, providing customer support, and improving our services through analytics. We may also use your contact details to send promotional communications, but only where you have given us explicit consent to do so.

We do not sell your personal information to third parties. However, we may share your data with trusted service providers such as payment processors, identity verification agencies, and regulatory authorities when required by New Zealand law. All third parties are contractually obligated to handle your data securely and in accordance with applicable privacy legislation, including the Privacy Act 2020.

Data Security

Land Casino employs industry-standard SSL encryption, firewalls, and access controls to protect your personal data from unauthorised access, loss, or misuse. We regularly review our security practices to ensure they meet the highest standards expected by New Zealand players.

Your Rights Under the Privacy Act 2020

As a New Zealand resident, you have the right to access the personal information we hold about you, request corrections to inaccurate data, and lodge a complaint with the Office of the Privacy Commissioner if you believe your privacy rights have been breached. To exercise these rights, please contact our support team directly through the website.

Cookies Policy

Our website uses cookies to enhance functionality and analyse user behaviour. You may adjust your cookie preferences through your browser settings at any time, though some features of Land Casino may not function correctly without certain cookies enabled.

Frequently Asked Questions

We may share data with international service providers where necessary, but only with partners who comply with data protection standards equivalent to New Zealand's Privacy Act 2020.

How long does Land Casino retain my personal data?

We retain your personal data for as long as your account remains active and for a minimum period of five years after account closure to meet our legal and regulatory obligations under New Zealand law.

Can I request deletion of my personal data?

You may request data deletion by contacting our support team. Note that some data must be retained to comply with AML and gaming regulations and cannot be deleted upon request.

Who can I contact about a privacy concern?

For any privacy-related enquiries, please reach out to our dedicated privacy team via the contact form on our website. We aim to respond to all enquiries within five business days.